In February 2015 Armsoft and MGA Water companies signed a contract according to which AS-Enterprise, AS-Sales Management and CRM systems will be implemented in MGA Water company.

Implementation and integration of the three systems will provide comprehensive automation of all main business-processes of the company.

AS-Enterprise system will provide full automation of accounting and inventory management.

AS-Sales Management system will enable to manage customers’ orders. The results of recorded orders analysis will enable to plan production and product shipment dates and volume, reduce maintenance costs of large quantity of stocks and provide stability in sales chain.

The following business functionality of CRM system will be implemented in MGA Water company:

• Call center automation
• Orders management
• Integration with AS-Enterprise system
• Integration with AS-Sales Management system

CRM system will provide full automation of customer lifecycle in MGA Water company – acquiring new customers, managing sales processes and improving customer service.

Integration with AS-Enterprise system will enable to view required data stored in accounting system. So the company employees will have access to all the information about the customers during their work.

Integration with AS-Sales Management will signigicantly increase order management and shipping processes efficiency.

Implementation of the three integrated systems will streamline business management and customer service. Analytical capabilities of the systems will provide deep insight into company and will enable to receive various reports and analyses. Implementation of the systems will enable to create common database which will ensure interconnected work of different subdivisions and streamline business processes.